Managed IT Services
Williams & Company’s Managed IT services provide your organization with a fully-functional IT department to monitor, manage and maintain all your IT functions at a fraction of what it costs to manage these tasks in-house. New technologies are emerging faster than most organizations can handle. That’s why outsourcing your IT operations to a trusted partner like Williams & Company lets you focus on growing your business.
Our Managed IT services provide the right blend of IT professionals, processes and new technologies for you to drive costs down and improve efficiencies now and as your business grows. To stay ahead of your competition, you cannot afford costly downtime caused by viruses, updates, slow running computers, and error messages.
Our flat-rate services can give you the peace of mind by reducing your costs, increasing productivity and by minimizing risks to your IT environment. Often times, we will find and solve your computer problems before you even know you have them. We provide on-site and remote IT solutions that keep you up and running 24/7/365.
Our Managed IT Services include:
Williams & Company’s professionals take a proactive approach by evaluating your current network, servers, applications and devices and make necessary changes to increase network reliability and performance. We monitor your network environment to detect and resolve any potential problems before they become an issue. Our IT professionals can also set up brand new networks.
Our Data Backup and Disaster Recovery services bring together secure backup and fast recovery of virtual and physical environments into the cloud for total data protection. Backups are stored in a secured offsite cloud that is disconnected from the network, ready for when a disaster scenario occurs. When you need to quickly recover your data, we can restore your environment with zero data loss and minimal disruption to operations.
We can remotely manage all servers and desktops to ensure everything is running properly and efficiently. Automated patch management makes it convenient to update your systems with the latest security patches and updates.
We provide remote and on-site technical assistance for network administrators and computer users. If it is on site help you need, we can promptly dispatch a field technician to your location. If the issue can be handled remotely, one of our technicians will initiate a remote help session to your employee’s computer and solve the issue quickly. We ensure your employees can get the help they need, when they need it.
Williams & Company provides free antivirus/antimalware software for all servers and desktops. Remote monitoring of your company’s firewalls, routers, and other security devices will help keep your company’s IT environment secure.
Our cloud-based email solutions simplify your communication processes and enhance your collaboration capabilities. We offer the industry’s most comprehensive and flexible email and collaboration platform to empower your organization with greater productivity.